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Frequently Asked Questions
Who are we?
Who are we?
We are Lia Gautier, a women’s fashion boutique that believes every woman deserves to feel beautiful, elegant, and confident – every single day.
Our online store offers an exclusive selection of women’s clothing with modern and refined designs, created to enhance the silhouette and perfectly fit every curve.
We take pride in selecting high-quality fabrics: soft to the touch, comfortable to wear, and made to last. Every piece is carefully chosen to combine timeless elegance with contemporary style.
Our mission? To provide an online fashion experience where confidence, style, and high standards come together.
Because beauty is in the details, and quality is in every stitch.
Welcome to Lia Gautier – your new fashion destination in the United Kingdom.
Do you ship to my country?
Do you ship to my country?
At the moment, we deliver exclusively within the United Kingdom.
Our priority is to provide an outstanding service across the UK, with optimised delivery times, customer support in English, and full order tracking.
We are constantly evaluating the possibility of expanding our deliveries to other European countries in the future.
Where do the products come from?
Where do the products come from?
Our products are shipped directly from our logistics partners in Europe and Asia, allowing us to offer an exclusive selection at competitive prices.
Which payment methods are accepted?
Which payment methods are accepted?
We accept credit cards, debit cards, as well as other secure online payment methods.
Is my payment secure?
Is my payment secure?
Absolutely. We use SSL encryption technology to ensure that all your information is protected throughout the purchase process.
How long will it take to receive my order?
How long will it take to receive my order?
All orders are carefully prepared and dispatched within 24 to 48 hours. Standard delivery within the United Kingdom typically takes 7 to 13 business days, depending on your location.
We deliver across the UK, with the exception of certain remote islands. Full delivery details will be provided at checkout and in your confirmation email.
Every order is handled with the most care to ensure it reaches you in perfect condition.
How can I contact customer service?
How can I contact customer service?
You can send us a message via the contact form.
Our customer service team is available every day.